We Wrote the Book on Great Partnerships
"It's the people at PWB that make this relationship so valuable. They really understand our goals and they are invested in helping us reach those goals.” - Patrick Bassett, CEO, Powell's Books
When we formed our relationship with Powell's Books owner, Emily Powell, and CEO Patrick Bassett, we knew we were all on the same page: to be their trusted financial partner while staying committed to our shared values of giving back to the Greater Portland community.
Great Partnerships Start With Real Relationships
Lisa Faust, PWB’s Senior Vice President and Chief Deposit Officer, can attest to that. “Patrick and I worked together many years ago. When Patrick became the CEO at Portland’s beloved Powell’s Books, he reached out to me. Powell’s was ready for a change from their multinational bank to a local bank, and Patrick knew that Pacific West Bank had the kind of client-focused services they were looking for.”
Significant Improvements That Translate Into Cost Savings
The Powell's/PWB story is far from over, but this chapter has a happy ending, with significant improvements that translate into cost savings. "This is a perfect example of what we mean when we talk about how important client partnerships are," says Lisa. "We look at the organization as a whole and pull resources together to help take their business to the next level. In the case of Powell's, this included cash vault and merchant services, among other things."